Support

Frequently Asked Questions

Everything you need to know about GUERRACHROM®

Orders & Shipping

Each order includes three products that work together: 1 jar of AM Powder, 1 bottle of PM Softgels, and 1 bottle of PM Capsules. All three ship together in one box.
Orders typically ship within 1–2 business days. Delivery time depends on your location — NYC metro area customers can expect 1–3 business days, California customers 4–6 business days. You will receive a tracking number by email once your order ships.
You will receive an email with a tracking link as soon as your order ships. Check your inbox and spam folder. If you cannot find it, email support@guerrachrom.com and we will resend it.
At this time, GUERRACHROM® ships within the United States only.
GUERRACHROM® is a consumable nutraceutical. For safety and product-integrity reasons, all sales are final — we do not accept returns or exchanges. The only exception: if an order is undeliverable and returned to us, we issue a refund and dispose of the product, since it cannot be restocked or resold. If there is a problem with your order, email support@guerrachrom.com and we will help.

Product & Usage

Take the AM Powder in the morning, mixed with water or your preferred beverage, with a meal. Take the PM Softgels and PM Capsules in the evening with a meal. Consistency is key — the system is designed for daily use.
Individual results vary. GUERRACHROM® is designed for consistent daily use. Most people prefer to assess how they feel about their hair's health over a 3–6 month period. Consistency matters most; use the product daily as directed.
Consistency matters most — use GUERRACHROM® daily as directed. Nutritional support is an ongoing process — the nutrients GUERRACHROM® provides aren't stored long-term, so if you're seeing progress and want to continue building on it, simply stay subscribed. If you pause, your body's nutritional support gradually returns to baseline. You can cancel anytime by email, and we'll stop your next charge. Cancelling stops future charges; the set for the month you've already been billed still ships, and past months aren't refunded. All sales are final — the one exception is an order we can't deliver, which we refund.
GUERRACHROM® is formulated with well-studied dietary supplement ingredients. As with any supplement, consult your healthcare provider before starting, especially if you are taking medications, are pregnant or nursing, or have a medical condition.
GUERRACHROM® is a dietary supplement manufactured in an FDA-registered, cGMP-compliant facility. As with all dietary supplements, GUERRACHROM® is not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.
Consult your healthcare provider before combining GUERRACHROM® with other supplements or medications to ensure there are no interactions.

Pricing & Payment

GUERRACHROM® is $245 per month. Each month you receive one complete set — the AM Powder, PM Capsules, and PM Softgels — a full month's supply. You're charged $245 today, and $245 every month until you cancel.
Yes. GUERRACHROM® is available only as a monthly subscription. You're charged $245 today and $245 each month, and a fresh set ships to you every month. You can cancel anytime — no portal to log into, no cancellation fee.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and Shop Pay through our secure Shopify checkout.

Contact

Email us at support@guerrachrom.com — reach out anytime and we'll get back to you as soon as we can. You can also use the chat widget on our website for instant answers to common questions.

Have a question not answered here?

Email us at support@guerrachrom.com — reach out anytime and we'll get back to you as soon as we can.