Support

Frequently Asked Questions

Everything you need to know about GUERRACHROM™

Orders & Shipping

Each order includes three products that work together: 1 jar of AM Powder, 1 bottle of PM Softgels, and 1 bottle of PM Capsules. All three ship together in one box.
Orders typically ship within 1–2 business days. Delivery time depends on your location — NYC metro area customers can expect 1–3 business days, California customers 4–6 business days. You will receive a tracking number by email once your order ships.
You will receive an email with a tracking link as soon as your order ships. Check your inbox and spam folder. If you cannot find it, email support@guerrachrom.com and we will resend it.
At this time, GUERRACHROM™ ships within the United States only.
If you are not satisfied with your purchase, email support@guerrachrom.com within 30 days of delivery. Unopened products may be returned for a full refund. Opened products are eligible for a refund minus a restocking fee. Return shipping is the responsibility of the customer.

Product & Usage

Take the AM Powder in the morning mixed with water or your preferred beverage. Take the PM Softgels and PM Capsules in the evening with a meal. Consistency is key — the system is designed for daily use.
Individual results vary. Based on clinical observation and testing, many users begin to notice changes in hair pigmentation within 60–90 days of consistent daily use. Full results may take 4–6 months. Weekly photographic documentation is recommended to track progress.
GUERRACHROM™ is formulated with well-studied dietary supplement ingredients. As with any supplement, consult your healthcare provider before starting, especially if you are taking medications, are pregnant or nursing, or have a medical condition.
GUERRACHROM™ is a dietary supplement manufactured in an FDA-registered, cGMP-compliant facility. As with all dietary supplements, GUERRACHROM™ is not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.
Consult your healthcare provider before combining GUERRACHROM™ with other supplements or medications to ensure there are no interactions.

Subscription & Billing

The GUERRACHROM™ Monthly System is priced between $197 and $247 depending on the plan you select.
You can purchase GUERRACHROM™ as a one-time order or set up a monthly subscription for automatic delivery. Subscriptions can be canceled anytime by emailing support@guerrachrom.com.
Email support@guerrachrom.com at least 48 hours before your next scheduled shipment and we will take care of it.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and Shop Pay through our secure Shopify checkout.

Contact

Email us at support@guerrachrom.com. We respond within 24 business hours. You can also use the chat widget on our website for instant answers to common questions.

Have a question not answered here?

Email us at support@guerrachrom.com and we'll get back to you within 24 business hours.